Business IT Support in Tonbridge

If you are looking for IT support in Tonbridge, at 360ict Ltd. we manage everyday computer maintenance associated with keeping your environment up and running. We offer a full suite of services that keep our client's systems problem free, efficient, secure and optimised, including:

  • Pay-per-desk ICT services
  • Pay-as-you-go ICT services
  • Cloud/data centre options
  • Printer fleets
  • Replacement PBX
  • Human resource support
  • Office relocation support

Lets be honest, your internal IT staff have important strategic issues to focus on, they don't want to worry about the mundane computer maintenance tasks that are time-consuming. So let us support your teams; your problems become our problems, our high-quality and low cost services are available 24 hours a day.

You can speak to a member of our team as often as you need, whether you need us for 1 minute or 1 day, we work to solve any problems. Our clients can reach us via telephone, email or request a same day call-out so that they can speak to us in person.

Say NO To Computer Down-Time

Our IT support service also provides systems engineers that address our clients' network issues, so that down-time is avoided. Our network management suite includes:

  • 24/7 network monitoring
  • Network optimisation
  • Policy management and best practices
  • Patch management
  • Backup and disaster recovery
  • Virus protection and malware monitoring

Most network problems can be fixed remotely, however we can quickly dispatch an engineer to your location if the problems persists.

Going that extra mile

Are you a small business without an IT department? Not sure what technology you need? We offer a unique IT support service for SME's that need a little more support with IT optimisation and maintenance: 360ict becomes your Virtual Chief IT Manager. You won't have to worry about hiring expensive full-time staff but you can sleep easy knowing that your technology and business will be looked after at an affordable rate. As you Virtual Chief IT Manager we form a link between technology and your business, we assist your teams and provide unbiased advice so that you can stay one-step-ahead of the competition.

Providing Value IT Services in Tonbridge

You have a business plan and your company is doing well, however you're missing the essential technology that could help take your business to the next level - sound familiar? We mesh innovative technology with your business plans; we can focus on individual projects or help you to employ technology that guides your business as a whole.

Our IT support work isn't a guessing game, we examine your needs and thoughts about technology, analyse the technology available and find the best options at a price that meets your budget. No messing around: efficient and honest, we become a part of your virtual team.

The nitty-gritty

360ict IT Support Services acts as either a fully or partially outsourced IT department for SME's ranging from 5 users to 100. Our IT support clients have the option of leaving everything to us to get all the benefits of having a full IT department without any overhead or we can support internal IT departments. By supporting internal IT departments your staff can focus on revenue generating tasks and off-load the maintenance tasks to us.

Founded in 2007, 360ict has since become one of the leading SME IT support companies in central and greater London, including Towbridge. We have continuously delivered reliable results and our clients have consistently praised our work:

"The team at 360ict have provided us with an on-site managed service with integrated helpdesk for over 70 users, for the past 15 years. They have been exemplary in all of their dealings with us, and I would have no hesitation in recommending their services to other organisations." - Len Pendle, Group HR Director at Smith and Nephew PLC

"We have always felt very secure with the 360ict team for over 10 years now. They have provided on-site support, Disaster Recovery planning and operational recovery. Finally they have a very strong understanding of F.E. which we have undoubtedly benefitted from." Debbie Haddow, ICT Manager at Lewisham College.

To get that same level of service and genuine care for your business, give us a call on 0208 663 4000.

GET IN TOUCH

For free specialist advice about your company's ICT requirements, please call us on 0208 663 4000 or fill in your details below. We'll respond to you within a maximum of 30 minutes.

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