360ict Ltd. Case Studies and Reviews page 9/20

Client Name: Carmelite Chambers

Client Location: City Of London

360ict Service: Cisco Wi-Fi Installation

Author: B. Wattingham

Client Challenge

The Clients premises are a listed building over 5 floors with ornate décor. We were asked to provide a solution to give Wi-Fi access and availability throughout the building in all offices and Conference Rooms of the 5 floors.

The Solution

We carried out extensive tests and identified where each wireless access point would need to be, in order to eliminate any “black spots”

Using existing cabling which ran through the Risers a Cisco Wi-Fi Solution was put in place utilising Cisco Meraki Cloud Managed Access Points and Switches.

Client Result

Full Wi-Fi Access throughout a listed and protected building without any need for unsightly trunking or cabling. No expensive regulatory planning authority required. Complete security guaranteed.

Client Testimonial

“We now have full access from every Conference Room within the building and it was all completed without any disruption to the usual day to day activities of the Chamber. Our Barristers and Clients can now fully use the facilities of the Chambers and be fully supported by Chambers.”

Client Name: The Franklin Mint

Location: Catford, South London

360ict Service: Build and Relocation

Author: B. Wattingham

Client Challenge

Franklin Mint produce "collectibles" predominantly marketed in the UK via the Sunday Broadsheets and magazines.

Based in South London, their lease was coming up to expiry due to a planned development on their site at Catford and they needed to relocate.

The Solution

The 360ict project team drafted the technical specification for the physical environment at their new premises in Londons Docklands to include equipment room and desk plan layout.

We liased with M &E contractors and also installed the structured cabling system. Our relocations team was mobilised and physically relocated the complete IT infrastructure after full planning, back up and decommissioning.

Server transportation was via our fleet of unmarked estate cars fitted with security glazing. Mounted within these vehicles is a 19” server case that can accommodate up to 12U of equipment. Our vehicles are driven by IT engineers who understand the tolerances and sensitivity of delicate electronics.

Each user's desktop configuration was boxed, packed and marked individually so that it could be reinstalled swiftly at the new desk position.

Client Result !

The Franklin Mint continued to to operate throughout the move weekend with revenue unaffected. All back office systems were live on the Monday morning with on site engineering contingency to assist users with new login and ensure all printers were available.

Client Testimonial

"This major project was completed without a hitch, with much appreciation to 360ict"

Client Name: Landau Zeffertt Weir LLP

Client Location: London Bridge

360ict Service Building and Relocation Services

Author: Bob Wattingham

Client Challenge

Landau Zeffertt & Weir (LZW) were merging with another law firm, and required a seamless as possible transition from their own premises into the premises of the acquiring company with complete business continuity.

The Solution

As the IT and Telecoms Support Partner of LZW for the previous 7 years 360ict were contracted to oversee the entire relocation of the infrastructure into those of the acquiring organisation.

A Senior Project Manager was assigned to attend initial meetings, plan time scales, carry out risk analysis and draw up plans. Working with the Senior Management Team at both LZW and Anthony Gold to ensure full understanding of all the project challenges and build a deliverable project plan.

360ict Result

The 360ict Project Relocation Team successfully delivered the relocation plan and worked alongside Anthony Gold’s support team to merge and migrate all their systems, data and communications into the new infrastructure. 360ict engineers were further contracted to Anthony Gold to provide on-going consultancy and advice for their own systems post sale and relocation.

Client Testimonial

“The Project Management Team and the technical team provided by 360ict were instrumental in what turned out to be a very smooth transition. It was clear from the outset that the staff at LZW had complete faith and support in 360ict and their knowledge of the business so we were able to work closely with them to successfully incorporate and integrate the two businesses."

Client Name: Allied London Development

Location: London W1

360ict Service: Building and Relocation Services

Author: B. Wattingham

Client Challenge

Allied are a Property Development company with offices in London, Manchester and Leeds. The London office were relocating from Cavendish Square to Cork Street in February 2011. They required their Avaya Telephone system to be decommissioned and relocated to their new premises

Subsequently in July 2014 they again relocated from Cork Street to Marble Arch and required further relocation services.

The Solution

In the first instance 360ict provided standard relocation management organising for the Avaya Telephone Switch to be decommissioned from the rack and packed up and moved with all user handsets. The system was then installed and configured at the new premises.

When Allied again needed to move, the opportunity to provide them with a SIP solution was recommended by 360ict in order to give large cost savings between their offices in London, Manchester and Leeds.

Client Result !

The relocation of the Avaya Telephone System from Cork Street was successfully planned and executed with the supply of VCM for remote users and provisioning of Lease Line and SIP Trunks. All was configured to achieve large costs savings for Allied between its 3 offices.

Premises relocation and technology transfer to SIP was seamless.

Client Testimonial

“Over the years the 360ict team have relocated us twice and on both occasions they managed the process with efficiency and expertise. The recommendation and move to SIP has proven to be a very good one for the Group and managed alongside the relocation to Marble Arch meant the need for only one Project rather than two thus bringing further savings.”

Client Name: Saud and Co

Location: Marylebone to Euston to Bexleyheath, Kent

Service: Relocations

Author: B. Wattingham

Client Challenge

Saud and Co are a small insolvency practice initially with offices in Marylebone High St. Over the past 25 years they have not only set up satellite office but also have relocated some 3 occasions.

Internal resource has been at full utilisation with regulatory compliance placing ever increasing workload on staff, therefore no spare capacity for the project management and execution of these major projects.

The Solution

360ict being the Company providing the telco and data support to Saud and Co for the whole of this period, we extended cover to include these relocation projects including spacial design, fit out, build and physical relocation and refresh of the systems.

Client Result !

Swift execution of these relocation projects ensured business continuity throughout and best value of all services, M & E and otherwise , leaving the team at Saud and Co to continue "Business as Usual".

Client Testimonial

"We have been with 360ict for 25 years now and happily depend upon their friendly services"

Client Name: PAS Accountants

Client Location: London Bridge

360ict Service: Building and Relocation Services

Author: B. Wattingham

Client Challenge

PAS Accountants were moving out of premises at London Bridge and relocating to offices in Middlesex.

The Solution

Survey of both sites by one of the 360ict Project Management Teams provided a Project Plan and quotation to decommission and recommission the company’s network at the new premises.

Liaison with the technical team at the new premises ensured that Broadband and voice lines were in place in time for the move.

The 360ict Project Relocation Team relocated PAS into their new serviced offices. All systems were fully decommissioned, re-installed and fully tested at the new premises.

Client Result !

The move provided the company with a serviced office at reduced costs from Central London and the professionally managed relocation was achieved smoothly and without any disruption to the business.

Client Testimonial

“360ict Engineers were great, they simply got on with what needed to be done and completed the move for us with the least amount of stress. All our systems were back up and running in the new premises, internet and email all configured, printers working without any issues.”

Client Name: Land Data

Client Location: Holborn, London

360ict Service: Building and Relocation Services

Author: B. Wattingham

Client Challenge

End of lease on current property so needing to relocate entire business to new premises.

The Solution

360ict have Project Management capability to assist its clients with all aspects of relocating a business. After initial meetings with the Project, lead times and plans were drawn up and agreed by all.

The 360ict Project Management Team liaised with all other services to ensure a smooth relocation with minimum disruption to the business.

Client Result !

Land Data were successfully relocated in one day with all IT infrastructure implementation being undertaken by us. Phone lines and Broadband services were managed for a smooth transition to the new premises.

Client Testimonial

“The team at 360ict were fantastic and took all the anxiety out of our move. From our first meeting they were there all the way guiding us ensuring that we had all bases covered as well as ensuring our IT infrastructure was live on the Monday morning when we were fully operational at our new premises.”

Client Name: HDA

Client Location: Vauxhall, Trafalgar Square and Christchurch

360ict Service: Relocations

Author: B. Wattingham

Client Challenge

HDA is an outsource HR company specialising in staff reorganisation and resettlements. The business was initially based in Vauxhall, then relocated to Trafalgar Sq, finally landing in Bournemouth where the founding shareholder was based. The in house IT team was at full capacity developing and supporting the HR application PAM, therefore the FD required additional resources and expertese to plan and manage the moves.

The Solution

With the detailed knowledge capital 360ict had built up over the years, of the Clients priorities and infrastructure it was a natural extension of our remit to provide design and support services for these major relocations including the design and build of the equipment room ( s ).

Client Result !

The reputation of HDA for being always available to Clients at very stressful times in their careers, and to access Client records was maintained fully throughout these relocations.

Client Testimonial

"We have had a very strong return on our investment with 360ict, not only during these relocations but also on our Sharepoint project and of course on going support."

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